If print quality remains a problem after replacing the ink cartridges, contact your dealer.

To replace an ink cartridge before it is empty, see Replacing an Ink Cartridge. If the print quality still has not improved, some of the ink cartridges may be old or damaged and may need to be replaced. Then do the nozzle check again, and repeat the head cleaning if necessary. If print quality hasn't improved after repeating this procedure four or five times, turn the printer off and leave it alone overnight. If the nozzle check page does not print satisfactorily, you may need to repeat the head cleaning and print the nozzle check pattern again. When the power light stops flashing, click Print Nozzle Check Pattern in the Head Cleaning dialog box to confirm that the head is clean and to reset the cleaning cycle. Never turn off the printer while the power light is flashing. The power light and the ink lights flash while the printer performs the cleaning cycle. For instructions, see Accessing the printer software.Ĭlick the Utility tab and click the Head Cleaning button. You need to replace the appropriate ink cartridge first.Īccess the printer software. If the ink out light is flashing, you cannot clean the print head. Make sure that the printer is turned on and the ink out light is off. Refer to the appropriate section below to use the Head Cleaning utility.įollow the steps below to clean the print head using the Head Cleaning utility. You must replace the appropriate ink cartridge first.ĭo not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise, your printout may be marred. When the ink out light is flashing or on, you cannot clean the print head. Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. To avoid wasting ink, clean the print head only if print quality declines for example, if the printout is blurry or the color is incorrect or missing.

You can clean the print head from your computer using the Head Cleaning utility in the printer software, or from the printer itself by using the printer's control panel buttons. If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.

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